Engineer-grade WordPress operations on retainer.
Most WordPress “care plans” run a backup, push updates, and call it a day. That’s not what this is. I operate a portfolio of WordPress sites the way an SRE team operates production — server logs, database health, scheduler integrity, email deliverability, plugin load, security posture — diagnosed monthly, written up properly, fixed before they become outages. Three tiers, defined response windows, and a written review every quarter.
Who this isn’t for: if your monthly hosting bill is under £30, this isn’t for you — and that’s not a value judgement, it’s a fit one.
Most WordPress care plans look the same on the inside: an automated backup, an automated update run, an uptime ping, a PDF that nobody reads. The economics of £49-a-month operations don’t allow for anything more — and the buyer doesn’t know to ask for anything more, until the day the site stops sending receipts and nobody can say why.
The sites I look after are diagnosed at a different level. Scheduler integrity. Slow-query logs. Authenticated SMTP and DMARC alignment. Plugin-induced query load. Table-prefix mismatches in Action Scheduler. Mail that’s technically being sent but never reaching the inbox. Database autoload bloat that nobody noticed because the symptoms looked like “the host is slow today.”
That’s the work. This is the retainer that productises it — three tiers, monthly written reviews, defined response windows, no surprises.
For businesses with a single WordPress site they need stable, secure, and out of their hair.
For businesses where the site is core to revenue or operations.
For teams running WordPress at scale, on critical infrastructure, with no tolerance for surprises.
Every engagement starts with a fixed-price £1,950 technical audit (Step 01). On Orbit and Apogee that audit fee is deductible against your first three months of retainer. Boost clients pay the audit separately — keeping the entry retainer honest about what fits inside two hours a month.
A comprehensive technical audit — logs, config, plugin load, database, scheduler, mail, security, performance. £1,950 fixed-price, deductible against the first three months at Orbit or Apogee. (Boost clients pay the audit separately.)
The critical issues from the audit are fixed before the retainer kicks in. You don't pay an operations fee to inherit someone else's mess.
Monthly cadence — monitoring, patching, optimisation, response. Always-on for incidents within your tier's window.
A written review covering what was found, what was fixed, what's coming, and where the site stands against benchmarks. Apogee gets an executive version suitable for a board pack.
If two or more of those landed, the audit’s the place to start.
If yours isn’t listed, ask it on a discovery call — thirty minutes, no slides, no fluff.
The audit is the entry point; the retainer is the destination. Thirty-minute discovery call first if you'd rather scope it before booking. £1,950 fixed-price, deductible against your first three months at Orbit or Apogee.